Markets open · Miami HQ

Trade crypto
like it's 1929.
Settle like
it's 2030.

Fastcoin is a regulated crypto trading desk for serious capital. Old-world execution discipline meets new-world settlement rails — built in Miami, licensed across the U.S.

$4.2B
Volume · 30D
180+
Assets listed
99.99%
Uptime · YTD
Order filled
+2.4 BTC @ 67,420
BTC / USD
$67,842.40
↗ +2.84% · +$1,873
$71,204
24H High
$65,890
24H Low
$2.1B
Volume
Ξ
Settled in 4 sec
0.85 ETH

Built for desks that actually trade.

Not another app pushing meme coins. Fastcoin is execution infrastructure: deep books, real settlement, and the compliance posture your auditor wants to see.

— 01

Sub-second execution

Co-located matching engine in NY4 and equivalent venues abroad. Median fill in 38ms. We publish our latency stats monthly.

— 02
🛡

Custody, segregated

Customer assets held 1:1 in qualified custody with Fireblocks and BitGo. Multi-sig cold storage. No commingling, ever.

— 03

OTC desk access

Block trade USD$250k+ orders through our voice desk with zero slippage and same-day settlement on majors.

— 04

FIX, REST, WebSocket

Drop-in connectivity for institutional flow. Standard FIX 4.4, plus modern REST and streaming WebSocket APIs with full historical data.

— 05
§

U.S. licensed

Registered with FinCEN, money transmitter licensed in 47 states, full SOC 2 Type II. We publish our compliance reports.

— 06

Tax & reporting

Automated 1099 generation, FIFO/LIFO/HIFO cost basis methods, and direct exports to TaxBit, CoinTracker, and your CPA.

Transparent. Volume-tiered. No hidden spread.

Maker/taker fees only. Spreads are published. No payment-for-order-flow games.

Starter
Individuals · < $50k monthly volume
0.40%taker
  • 0.20% maker fee
  • 180+ trading pairs
  • Mobile + web access
  • Standard support · 24/7
  • Free USD withdrawals (ACH)
Institutional
Funds & desks · $5M+ monthly
Custom
  • Negotiated maker rebates
  • OTC voice desk
  • Prime brokerage
  • White-glove onboarding
  • Dedicated account manager
  • Custom settlement terms

Built in Miami by people who shipped the rails.

Our team came from market-making, custody, and the SEC. We started Fastcoin because the U.S. deserved a crypto venue that didn't apologize for being properly regulated.

EM
Elena Marín
CEO & Co-founder
Former head of digital assets at a top-5 U.S. broker-dealer. Built and sold a settlement-layer startup to Fidelity.
DC
David Chen
CTO & Co-founder
15 years at Jane Street and Jump Trading. Architected matching engines that have cleared trillions in cumulative volume.
PR
Priya Raman
Chief Compliance Officer
Ex-SEC Division of Enforcement. Built the BSA program for a Top-10 U.S. crypto exchange before joining us in 2023.
MA
Marcus Ade
Head of Trading
Ran the crypto desk at a Tier-1 prime broker. Set up our OTC book and the relationships behind it.

The useful questions.

Is Fastcoin licensed in the United States?

+
Yes. Fastcoin, Inc. is registered with FinCEN as a money services business and holds money transmitter licenses in 47 U.S. states. We maintain a SOC 2 Type II report and publish quarterly proof-of-reserves attestations from a Big-4 auditor.

How are customer assets protected?

+
Customer crypto is held in qualified custody with Fireblocks and BitGo on a 1:1 segregated basis — never commingled with Fastcoin's operating funds. USD balances are held in FDIC-insured cash sweep accounts (up to applicable limits) at our partner banks in the U.S.

What's the minimum to open an account?

+
There's no minimum for individual accounts. Institutional accounts require a $250,000 opening balance and pass through enhanced onboarding (entity KYC, source-of-funds documentation, beneficial-ownership verification).

Do you support API trading?

+
Yes — REST, WebSocket, and FIX 4.4. Pro and Institutional tiers get full API access including order management, market data streams, and historical tick data. SDKs available in Python, TypeScript, Go, and Rust.

How do taxes work?

+
We generate IRS Form 1099-DA automatically for U.S. customers. You can select FIFO, LIFO, or HIFO cost-basis methods, and export your full transaction history to TaxBit, CoinTracker, or as a clean CSV for your accountant.

What happens if Fastcoin fails?

+
Because customer assets are segregated and held at qualified custodians (Fireblocks, BitGo) — not on Fastcoin's balance sheet — they would not be available to Fastcoin's creditors in a bankruptcy. USD balances are held at FDIC-insured banks. Read our full wind-down disclosure in the legal section.

Spot trading, built for size.

A matching engine that handles institutional order flow without flinching. 180+ pairs across BTC, ETH, USDC, USDT, and 30+ majors — with the order types your strategy actually needs.

Median fill
38ms
Pairs
180+
Daily volume
$140M avg
Order types
11

A matching engine built for institutions

Fastcoin's matching engine runs out of Equinix NY4 with redundant deployments in LD4 (London) and TY3 (Tokyo). Median internal fill latency is 38ms, with 99th-percentile latency under 120ms during peak market events. We publish our latency stats every month — and yes, we publish the bad months too.

The engine uses price-time priority with strict FIFO ordering at each price level. There is no payment for order flow, no internalized matching against a market maker before your order hits the public book, and no preferential routing for affiliated parties. Every order — including our own treasury operations — competes on the same book at the same time.

Order types

Eleven order types, including the ones serious desks actually use:

Order typeDescriptionTiers
MarketImmediate execution at best available priceAll
LimitExecute at specified price or betterAll
Stop-lossTrigger market order when price crosses levelAll
Stop-limitTrigger limit order when price crosses levelAll
Trailing stopStop that follows price by % or amountAll
IcebergDisplay only a portion of a large orderPro, Institutional
TWAPTime-weighted average price executionPro, Institutional
VWAPVolume-weighted average price executionPro, Institutional
Post-onlyOnly execute as maker, never takerPro, Institutional
IOCImmediate-or-cancel; partial fills allowedPro, Institutional
FOKFill-or-kill; all or nothing, immediatelyInstitutional

Supported pairs

180+ pairs across four quote currencies (USD, USDC, USDT, BTC). Full pair list is available via the public /v1/markets endpoint. Highlights:

  • Majors: BTC, ETH, SOL, XRP, ADA, AVAX, DOT, LINK, LTC, BCH, ETC
  • Stablecoins: USDC, USDT, DAI, PYUSD, FDUSD
  • L2 & infrastructure: ARB, OP, MATIC, STRK, ATOM, NEAR, APT, SUI
  • DeFi: UNI, AAVE, MKR, COMP, CRV, LDO, SNX
Listings policy

Every asset listed on Fastcoin passes a written framework covering legal status (likely-security analysis), technical audit, token economics, and concentration risk. Our listing committee publishes a public memo for each new asset.

Mobile and web

The same trading engine drives our web app, iOS and Android apps, and the API. There's no "lite" version with worse fees or fewer order types — biometric login on mobile, hardware-key support on web, and full feature parity across surfaces.

The voice desk.

Block trades from $250,000 to $500M+, executed off-book with zero slippage. Settled same-day on majors, T+1 on long-tail assets. Bloomberg-terminal direct, Telegram for the impatient.

Minimum trade
$250,000
Largest trade · 2025
$184M
Settlement
Same-day
Coverage
24/5

How the OTC desk works

You contact the desk with a request: "Need to buy 50 BTC, what's the print?" Within seconds, a trader sends back a firm two-way quote good for 30 seconds. You hit it or pass. No order ever touches the public book, so you don't move the market against yourself.

Once you execute, the trader confirms the trade ticket and we settle. USD via wire (same-day if before 2pm ET), crypto via on-chain transfer or internal book transfer between Fastcoin custodial accounts.

Pricing

OTC pricing is quoted as an all-in price, inclusive of our spread. There are no separate trading fees. Spreads vary by asset, size, and market conditions, but for context:

  • BTC/USD, ETH/USD: typically 3–8 bps over mid for trades $1M–$25M
  • Stablecoin conversions: 1–4 bps for $1M+ tickets
  • Long-tail majors (SOL, AVAX, etc.): 10–30 bps depending on size and time of day
  • Illiquid alts: quoted case by case; we may decline or work the order

Onboarding to the desk

OTC access requires institutional or Pro tier with enhanced verification. Plan for:

  1. Entity KYC (formation docs, BO disclosure, source-of-funds documentation)
  2. Trading agreement and ISDA-style master terms (Fastcoin's standard, light-touch version)
  3. Initial deposit of either USD or whitelisted crypto
  4. Introduction to your assigned trader and operations contact

Typical onboarding for U.S. funds: 3–5 business days. Foreign entities: 7–14 days depending on jurisdiction.

Reach the desk

Trading hours

Monday 00:00 ET through Friday 22:00 ET, plus on-call coverage for weekend emergencies for active institutional clients.

Bloomberg: MSG FASTCOIN OTC GO · Telegram: @fastcoin_otc_desk · Email: otc@fastcoin.com · Voice: +1 (305) 555-0142

Custody, segregated by design.

Customer assets held 1:1 in qualified custody. Multi-sig cold storage with Fireblocks and BitGo. Never on Fastcoin's balance sheet. Audited quarterly by a Big-4 firm.

Assets under custody
$2.4B
Cold storage
98%
Insurance coverage
$320M
Last attestation
Jan 2026

Segregation from Fastcoin's balance sheet

Customer crypto is held by Fastcoin Custody, LLC, a separately-incorporated wholly-owned subsidiary licensed as a qualified custodian. Customer assets are recorded in segregated wallets, never commingled with Fastcoin's operating treasury, and are not available to creditors of Fastcoin, Inc. in any insolvency scenario.

USD balances are held in for-the-benefit-of (FBO) accounts at our partner FDIC-insured banks. These accounts are titled "Fastcoin Custody, LLC FBO Customers" and pass through FDIC insurance up to $250,000 per customer where pass-through requirements are met.

Storage model

Roughly 98% of customer crypto sits in cold storage — air-gapped, multi-sig wallets distributed across geographically separated vaults. The remaining 2% lives in operational hot wallets, sized to cover expected daily withdrawal volume plus a buffer.

Cold storage architecture

  • Custody partners: Fireblocks (primary) and BitGo (secondary) — both SOC 1 Type II and SOC 2 Type II
  • Quorum: 3-of-5 multi-sig with keys held by Fastcoin officers, custody partners, and an independent third-party signer
  • Geographic distribution: Keys held across vaults in three U.S. states and one international jurisdiction
  • Withdrawal time-locks: Movements from cold storage require a 24-hour cooldown unless executed via expedited protocol with multi-officer approval

Insurance coverage

We maintain $320M in aggregate insurance coverage, broken down approximately as:

Coverage typeLimitCarrier
Crime / specie (cold storage)$200MLloyd's syndicate
Crime (hot wallet)$80MU.S.-domiciled carrier
D&O, E&O, cyber$40MMultiple carriers

Insurance protects against theft from custodial infrastructure. It does not cover losses from market movements, customer-side compromise, or self-directed transfers to wrong addresses.

Proof of reserves

Each quarter, an independent Big-4 auditor produces an attestation report comparing on-chain holdings to customer-side liabilities. The full report is published at /legal/proof-of-reserves and signed via PGP.

Our latest attestation (Q4 2025) confirmed 1.003:1 reserves — every customer dollar of crypto liability backed by at least one dollar of segregated crypto holdings.

Fastcoin API.

REST for orders and account management. WebSocket for real-time market data and order updates. FIX 4.4 for institutions that already speak it. SDKs in Python, TypeScript, Go, and Rust.

Base URL
api.fastcoin.com
API version
v1
Rate limit
600/min
Auth
HMAC-SHA256

Authentication

All authenticated requests sign the request body and timestamp with your API secret using HMAC-SHA256. Three headers are required:

# Headers
FC-API-KEY:    your-api-key
FC-API-SIGN:   hex(hmac_sha256(secret, timestamp + method + path + body))
FC-API-TS:     1739808000

Timestamps must be within 30 seconds of server time. Keys are scoped: you can issue a read-only key for portfolio monitoring and a trade-enabled key for execution, each with separate IP allowlists.

REST endpoints

Selected endpoints (full reference at docs.fastcoin.com):

GET
/v1/markets
List all trading pairs and metadata
GET
/v1/ticker/{pair}
Last trade and 24h stats for a pair
GET
/v1/orderbook/{pair}
Full order book, configurable depth
GET
/v1/accounts
All account balances
POST
/v1/orders
Create a new order
GET
/v1/orders/{id}
Order status and fills
DEL
/v1/orders/{id}
Cancel an open order
POST
/v1/withdrawals
Initiate a withdrawal (whitelisted addresses only)

Place a limit order

// POST /v1/orders
{
  "pair": "BTC-USD",
  "side": "buy",
  "type": "limit",
  "price": "67500.00",
  "size": "0.5",
  "time_in_force": "GTC",
  "client_order_id": "my-order-001"
}

WebSocket streams

Connect to wss://stream.fastcoin.com/v1 and subscribe to channels. No authentication required for public market data; auth handshake required for private channels (order updates, balance changes, fills).

Public channels: ticker, trades, orderbook_l2, candles.
Private channels: orders, fills, balances.

FIX 4.4

Institutional tier only. FIX endpoints in NY4, LD4, and TY3 with sub-millisecond gateway latency. Standard order-entry session plus market-data session. Contact your account manager for credentials and conformance testing.

Official SDKs

  • Python: pip install fastcoin
  • TypeScript/Node: npm install @fastcoin/sdk
  • Go: go get github.com/fastcoin/fastcoin-go
  • Rust: cargo add fastcoin

System status.

Real-time operational status of every Fastcoin service. Updated continuously. Historical incidents and post-mortems available below.

Overall status
● All systems operational
Uptime · 30D
99.992%
Uptime · 12M
99.987%
Last incident
38 days ago

Services

Trading engine
Spot order matching, all pairs
99.998% · 30D
Operational
REST API
api.fastcoin.com
99.994% · 30D
Operational
WebSocket streams
stream.fastcoin.com
99.991% · 30D
Operational
FIX gateway
NY4, LD4, TY3
99.999% · 30D
Operational
Crypto deposits
All chains
100% · 30D
Operational
Crypto withdrawals
All chains
99.987% · 30D
Operational
USD wires (ACH)
U.S. banking rails
99.94% · 30D
Operational
Web app & mobile
fastcoin.com, iOS, Android
99.996% · 30D
Operational

Recent incidents

April 3, 2026 — WebSocket latency degradation

Duration: 14 minutes (08:42–08:56 UTC). Impact: Market data subscribers experienced 200–800ms additional latency on the BTC and ETH ticker streams. No impact to order entry or fills. Root cause: Misconfigured rate-limiter on a streaming node after a routine deploy. Resolution: Rollback within 7 minutes; rate-limiter config moved to feature-flag pipeline. Full post-mortem published.

February 18, 2026 — Solana deposit delays

Duration: 2h 18m. Impact: Solana deposits delayed; balances credited after delay. No customer funds at risk. Root cause: Upstream Solana RPC provider experiencing network-wide issues. Resolution: Failover to secondary RPC provider; we have since added a third provider to the rotation.

Build the boring rails for crypto.

We're not hiring "vibes." We're hiring people who've shipped financial infrastructure before and want to do it again, this time the way it should have been done.

Headcount
142
Open roles
11
Office
Miami HQ + remote
Funding
Series B · $90M

How we work

Small teams (5–8 engineers), real ownership, and a strong bias toward shipping. We use trunk-based development, deploy continuously, and run incident reviews without blame. Compensation is competitive cash plus meaningful equity — we publish bands internally and review them every cycle.

We're based in Miami at 1450 Brickell with ~70% of the team in office. The remaining roles are fully remote within U.S. time zones, with quarterly on-sites for offsite weeks and team planning.

Open roles

Senior matching engine engineer
Engineering · Core
Miami · On-site
Full-time
Compliance analyst, transaction monitoring
Compliance
Miami · Hybrid
Full-time
OTC trader · East Coast
Trading
Miami or New York
Full-time
Staff security engineer · application
Security
Remote · U.S.
Full-time
Custody operations associate
Operations
Miami · On-site
Full-time
Senior product designer · trading surfaces
Product
Remote · U.S.
Full-time
SRE · matching infrastructure
Engineering · Infra
Miami or Remote
Full-time
Senior counsel, regulatory
Legal
Miami · Hybrid
Full-time
Institutional sales · West Coast
Sales
San Francisco
Full-time
Data engineer · market data platform
Engineering · Data
Remote · U.S.
Full-time
Tax operations lead
Finance
Miami · Hybrid
Full-time

Benefits

  • Top-of-market base, meaningful equity, performance bonus, and the 3% sales commission for trading-floor roles
  • Full medical, dental, vision (100% premium covered for employee, 80% for dependents)
  • 401(k) with 4% match, vested immediately
  • Unlimited PTO with a 20-day floor — we track it the other way
  • $3,000 annual learning budget; conference attendance encouraged
  • Daily catered lunch in Miami; quarterly team offsites for remote staff
Equal opportunity

Fastcoin is an equal opportunity employer. We don't discriminate on race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or any other protected class.

Press & media.

Press inquiries, recent coverage, and downloadable brand assets. For media kits or interviews, contact press@fastcoin.com — we respond within one business day.

Recent coverage

Financial Times · Mar 2026
Fastcoin closes $90M Series B as institutions return to U.S. crypto venues
Funding led by Ribbit Capital, with participation from Founders Fund and existing investors.
Bloomberg · Feb 2026
"They are deeply unsexy and aggressively compliant" — inside Miami's quiet crypto exchange
Profile of Fastcoin's CEO Elena Marín and the firm's regulatory-first positioning.
The Block · Jan 2026
Fastcoin clears 47-state money transmitter coverage with NYDFS approval
Multi-year regulatory effort positions Fastcoin as one of the most-licensed crypto venues in the U.S.
Wall Street Journal · Nov 2025
Why a former SEC enforcement lawyer joined a crypto exchange
Interview with CCO Priya Raman on the case for crypto compliance done right.
CoinDesk · Oct 2025
Fastcoin publishes its first quarterly proof-of-reserves attestation, audited by Big-4 firm
Sets a higher bar for transparency than most U.S. and offshore competitors.
Reuters · Aug 2025
Miami crypto firm hires former Jane Street traders to build OTC desk
Coverage of Marcus Ade's hire as Head of Trading and the launch of the OTC voice desk.

Brand assets

Download our logo, brand guidelines, and approved photography below. All assets are © 2026 Fastcoin, Inc. — see the brand guide for usage rules.

  • Logo pack — SVG, PNG, and EPS in primary, mono, and reversed variants
  • Brand guidelines (PDF) — colors, typography, voice, and usage
  • Executive headshots — high-resolution photography of leadership
  • Product screenshots — current trading interface and dashboard

Press contact: Sara Lin, Head of Communications · press@fastcoin.com · +1 (305) 555-0148

The Fastcoin blog.

Engineering, market structure, compliance, and the occasional opinion. Written by the people building Fastcoin — not a content team.

Engineering

Inside our matching engine: 38ms median fill, and why that number matters

David Chen · CTO · 9 min · Apr 18
Compliance

What "SOC 2 Type II" actually means for a crypto exchange

Priya Raman · CCO · 7 min · Apr 09
Trading

Iceberg orders: when to use them, and the math behind sizing

Marcus Ade · Head of Trading · 11 min · Mar 27
Engineering

Migrating from gRPC to FIX for institutional clients: what we learned

Anna Liu · Staff Engineer · 14 min · Mar 14
Product

The redesign nobody asked for (and why we shipped it anyway)

Renata Costa · Head of Design · 8 min · Feb 28
Opinion

Self-custody is great. Custodial accounts are also great. Stop fighting.

Elena Marín · CEO · 6 min · Feb 11

Get in touch.

For account issues, sign in and use in-app support — it's faster. For everything else, the right channel is below.

Customer support

For account, deposit, withdrawal, and trading questions. In-app support is faster for verified customers.

Emailsupport@fastcoin.com
Phone+1 (305) 555-0140 · 24/7
Response< 4 hours, 24/7

Institutional sales

OTC desk access, API integration, white-glove onboarding for funds and trading firms.

Emailinstitutional@fastcoin.com
Phone+1 (305) 555-0142
ResponseSame business day

Press & media

Interview requests, statements, brand assets. Reporters on deadline, mark your email URGENT.

Emailpress@fastcoin.com
ContactSara Lin, Head of Comms
Phone+1 (305) 555-0148

Compliance & legal

Law enforcement requests, subpoenas, regulatory inquiries, and whistleblower reports.

Emailcompliance@fastcoin.com
LE portalle.fastcoin.com
Whistleblowerethics@fastcoin.com (anonymous)

Security disclosures

Responsible disclosure of vulnerabilities. We run a bug bounty up to $250,000 for critical findings.

Emailsecurity@fastcoin.com
PGP0x4F5E A2C8 9B14 E36D
Bountybounty.fastcoin.com

Headquarters

Fastcoin, Inc. corporate offices. Visits by appointment only — we don't have a public-facing reception.

Address1450 Brickell Ave, Suite 1800
Miami, FL 33131
Generalhello@fastcoin.com
HoursMon–Fri, 9am–6pm ET

Terms of service.

The agreement between you and Fastcoin, Inc. when you use our platform. Last updated April 12, 2026.

Effective
April 12, 2026
Version
v4.2
Governing law
Florida, USA
Plain-language summary

This is the contract between you and Fastcoin. By using the platform, you agree to it. The most important parts: you must be 18+ and based somewhere we serve; we can suspend accounts for suspected fraud or sanctions violations; crypto trading is risky and you can lose money; disputes go to arbitration in Miami unless you opt out within 30 days.

1. Acceptance of terms

By accessing or using any service provided by Fastcoin, Inc. ("Fastcoin," "we," "us") — including the website at fastcoin.com, the mobile applications, and the API — you agree to be bound by these Terms of Service. If you do not agree, do not use the services.

We may amend these terms at any time. Material changes will be communicated by email and in-app at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

2. Eligibility

To open and maintain an account you must: (a) be at least 18 years of age; (b) reside in a jurisdiction where Fastcoin's services are available; (c) not appear on any U.S. or international sanctions list (including OFAC SDN); (d) not be a resident of any sanctioned jurisdiction; and (e) provide accurate and verifiable identity information as required under our KYC program.

3. Account registration and security

You are responsible for safeguarding your credentials, including your password, two-factor device, and API secrets. Fastcoin will never ask for your password, 2FA code, or full API secret via email, chat, or phone. Activity through your account is your responsibility unless and until you report it to us in writing.

We require multi-factor authentication on every account and strongly recommend hardware-based factors (passkeys, FIDO2 security keys) over SMS.

4. Services and limitations

Fastcoin provides spot trading of digital assets, custody, transfers, and related services. Some services (margin, OTC, FIX connectivity) require additional eligibility and may carry separate agreements. Fastcoin does not provide investment, tax, or legal advice. Any content you see on our platform is informational and is not a recommendation to buy, sell, or hold any asset.

5. Fees

Our current fee schedule is published at /pricing and is incorporated into these terms by reference. Fees may change with at least 14 days' notice. You authorize Fastcoin to deduct applicable fees from your account balance at the time of each transaction.

6. Risk disclosure

Cryptocurrency trading involves substantial risk and is not suitable for every investor. You may lose all of the value of your investment. Past performance is not indicative of future results. See our full Risk Disclosure for details.

7. Prohibited conduct

You agree not to: engage in market manipulation (including wash trading, spoofing, layering); use the platform to launder money or finance illegal activity; impersonate another person; attempt to access another customer's account; reverse-engineer or scrape the platform beyond documented API limits; or use Fastcoin in violation of any applicable law or regulation.

8. Suspension and termination

We may suspend or terminate your account at any time for: (a) suspected fraud or money laundering; (b) sanctions exposure; (c) court or regulatory order; (d) breach of these terms. We will give you reasonable notice and an opportunity to withdraw remaining assets where legally permitted.

9. Dispute resolution

Disputes shall be resolved by binding arbitration in Miami-Dade County, Florida under the AAA Commercial Rules, except: (i) small-claims matters; (ii) requests for injunctive relief; and (iii) where you opt out of arbitration within 30 days of opening your account by emailing arbitration-optout@fastcoin.com. You waive your right to participate in a class action.

10. General provisions

These terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-laws principles. If any provision is held unenforceable, the rest remains in effect. These terms, plus any incorporated policies, are the entire agreement between you and Fastcoin.

Privacy policy.

What we collect, why we collect it, who we share it with, and the rights you have over it. Plain English first; the formal version below.

Effective
April 12, 2026
Version
v3.1
Frameworks
CCPA, GDPR, GLBA
The short version

We collect what we need to operate a regulated financial service and not more. We don't sell your data. We share it with KYC vendors, custody partners, banks, regulators when required, and our auditors. You can ask us what we hold and request deletion subject to legal retention rules.

What we collect

Identity: name, date of birth, government ID number (SSN/ITIN for U.S. residents, passport for non-U.S.), photograph from ID verification, address.

Contact: email address, phone number, mailing address.

Financial: linked bank accounts, transaction history on our platform, source-of-funds attestations for large transfers.

Technical: IP addresses, device fingerprint, browser type, app version, login times, and event-level usage telemetry.

Inferred: risk score derived from your activity and KYC inputs, used for AML transaction monitoring.

How we use it

To operate the service (executing your orders, sending you confirmations, helping when you contact support); to comply with law (KYC, sanctions screening, transaction monitoring, suspicious activity reporting, tax reporting); to detect and prevent fraud and abuse; to improve the product (in aggregated, de-identified form); and to communicate with you about your account.

We do not use your personal information for advertising. We do not build advertising profiles. We do not sell your data.

Who we share it with

Service providers bound by contract: KYC vendors (Persona, Onfido), custody partners (Fireblocks, BitGo), banking partners, cloud infrastructure (AWS, Cloudflare), analytics (Segment, in-house). All sign DPAs and confidentiality obligations.

Regulators and law enforcement when required: FinCEN, IRS, OFAC, state regulators, and law enforcement responding to valid legal process (subpoena, warrant, court order). We publish a transparency report annually.

Auditors: our SOC 2 auditor, financial auditor, and proof-of-reserves attestor receive read-only access under NDA.

We do not share personal information with advertisers, data brokers, or affiliates for marketing purposes.

Data retention

We retain identity and transaction data for the longer of: (a) the period required by law (typically 5 years after account closure under BSA), or (b) the period needed to resolve any pending dispute or claim. Technical logs are retained for 18 months. Marketing communications data is deleted within 30 days of opt-out.

Your rights

If you are a California resident, the CCPA gives you the right to: know what we collect; request a copy of your data; request deletion (subject to legal retention); and opt out of any "sale" (we don't sell, but the right exists). If you are in the EU/UK, GDPR/UK-GDPR gives you parallel rights plus data portability and the right to object.

Exercise any right by emailing privacy@fastcoin.com or via the in-app privacy center. We respond within 30 days.

Cookies and tracking

We use first-party cookies and session storage for authentication and security. We use a small amount of first-party analytics (Segment piping to our own warehouse). We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking.

Children

Fastcoin services are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact privacy@fastcoin.com and we will delete it.

Privacy contact

Data Protection Officer: dpo@fastcoin.com
General privacy inquiries: privacy@fastcoin.com
EU representative: Fastcoin EU GmbH, Bockenheimer Landstraße 24, 60323 Frankfurt am Main, Germany

Risk disclosure.

Cryptocurrency trading is risky. Read this before you trade. We're required to put it bluntly because it's true.

Important

You can lose all of the money you invest in cryptocurrency. Crypto assets are not deposits and are not insured by the FDIC. Past performance is not indicative of future results. If you cannot afford to lose your investment, do not trade.

Volatility risk

Cryptocurrency prices are extremely volatile. Single-day price moves of 20% or more are not unusual, even for the largest assets. Smaller-cap assets can move 50% or more in a single session, in either direction. Volatility is amplified during weekends, low-liquidity periods, and around major macro events.

Liquidity risk

Markets in some assets may become illiquid without warning, particularly during stressed conditions. You may not be able to close a position at the price you expect, or at all. We may delist or suspend trading in any asset where market integrity, regulatory, or technical concerns arise.

Custody and platform risk

While Fastcoin holds customer assets in segregated qualified custody and maintains insurance coverage, no custodian is risk-free. Insurance has limits and exclusions. A successful attack on our custodial infrastructure could result in loss of customer assets. We disclose our security posture in our SOC 2 report.

Regulatory risk

Crypto regulation is evolving rapidly. New rules from the SEC, CFTC, FinCEN, IRS, or state regulators could materially affect the availability or treatment of digital assets you hold. Specific assets may be classified as securities, restricting their availability to U.S. customers. We may be required to delist assets, freeze accounts, or report transactions to authorities on short notice.

Tax risk

Virtually every crypto transaction — including crypto-to-crypto trades, spending crypto, and earning staking rewards — is a taxable event under U.S. law. You are responsible for calculating and paying your own taxes. Fastcoin provides reporting tools but does not provide tax advice. Consult a tax professional.

Technology risk

The blockchain networks underlying crypto assets can experience congestion, forks, reorganizations, and consensus failures. Transactions sent to the wrong address generally cannot be recovered. Smart-contract bugs in third-party protocols can result in total loss of funds even when you've done nothing wrong.

Operational risk

The platform can experience outages, performance degradation, or downtime for routine maintenance. During outages, you may be unable to enter, modify, or cancel orders. We publish our status and uptime at status.fastcoin.com.

Fraud and social engineering risk

Fastcoin will never call you asking for your password, 2FA codes, or to "move funds for safekeeping." Anyone who does is committing fraud. The most common way customers lose money is not platform failure — it's social engineering. Use a hardware security key, never share credentials, and verify all communications independently.

No investor protection backstop

Cryptocurrency is not covered by SIPC. Cash balances may have limited FDIC pass-through coverage at our partner banks, but crypto holdings are not insured by any government insurance scheme. State securities laws may not apply to many crypto transactions.

Before you trade

By using Fastcoin you confirm that you have read and understood the risks above, that you can financially afford to lose your investment, and that you are responsible for your own trading decisions.

Wind-down plan.

If Fastcoin ever has to close, this is the plan. Published in plain English because customers deserve to know what happens in the worst case.

Plan version
v2.0
Last updated
March 2026
Reviewed by
Outside counsel

Why this plan exists

Some U.S. state regulators require licensed money transmitters to maintain a wind-down plan. We'd publish ours regardless. The point is: if Fastcoin failed tomorrow, customer assets should still be safe and returnable — and the path to returning them should already be written down.

The structural design

The single most important fact about Fastcoin's wind-down posture: customer assets do not sit on Fastcoin, Inc.'s balance sheet. Customer crypto is held by Fastcoin Custody, LLC — a separately-incorporated, bankruptcy-remote subsidiary — in segregated wallets at qualified custodians (Fireblocks, BitGo). USD balances are held in FBO accounts at FDIC-insured partner banks. In the event of Fastcoin, Inc.'s insolvency, customer assets are not property of the bankruptcy estate and would not be available to general creditors.

What triggers wind-down

Any of: (a) board-approved cessation of operations; (b) appointment of a receiver, trustee, or conservator; (c) revocation of a critical state license without an active path to reinstatement; (d) sustained inability to meet customer obligations.

What happens in the first 72 hours

  1. Trading is suspended. The matching engine remains running for read-only access; deposits are paused.
  2. A wind-down committee (CEO, CCO, CFO, General Counsel, plus two independent directors) takes operational control.
  3. Regulators are notified: FinCEN, the state agencies of each jurisdiction where we hold licenses, and the SEC and CFTC where relevant.
  4. Customers are notified by email, in-app banner, and a public statement.
  5. The custodial subsidiary continues to operate as a regulated qualified custodian with its own balance sheet and reserves.

How customer assets are returned

Customers can withdraw their crypto and USD throughout the wind-down period. Withdrawals are processed in the normal way using existing custody infrastructure. The wind-down committee may impose temporary limits to manage operational load but will publicly commit to a returns timeline.

If a customer cannot be reached, their assets are held in segregated escrow for the longer of (a) two years after wind-down begins, or (b) the period required by applicable state unclaimed-property laws, after which they are escheated to the appropriate state.

Sequence of payments

Customer crypto holdings: returned 1:1, not subject to the bankruptcy waterfall, because they are not Fastcoin's property.
Customer USD holdings: returned from FBO accounts; subject to FDIC pass-through rules where applicable.
Fastcoin's own creditors: paid from Fastcoin's own assets, after customer return is complete.

Independent verification

The wind-down plan is reviewed annually by outside counsel and an independent compliance consultant. The full plan (with operational specifics redacted for security) is filed with state regulators.

Licenses & registrations.

Where we're authorized to operate, and under what authority. Verify any of these directly with the issuing regulator — license numbers below.

U.S. states licensed
47 + DC
FinCEN MSB
31000XXXXXX
NYDFS BitLicense
DFS-VC-XXX

Federal registration

AuthorityRegistrationNumber
FinCENMoney Services Business (MSB)31000XXXXXX
IRSForm 1099-DA filerEIN 88-XXXXXXX

State money transmitter licenses

Fastcoin Custody, LLC holds money transmitter licenses or equivalents in 47 U.S. states plus the District of Columbia. License numbers are filed with each state's banking or financial-services department and can be verified at the NMLS Consumer Access portal under "Fastcoin Custody, LLC."

AL Alabama
AK Alaska
AZ Arizona
AR Arkansas
CA California
CO Colorado
CT Connecticut
DE Delaware
DC Washington DC
FL Florida
GA Georgia
HI Hawaii
ID Idaho
IL Illinois
IN Indiana
IA Iowa
KS Kansas
KY Kentucky
LA Louisiana
ME Maine
MD Maryland
MA Massachusetts
MI Michigan
MN Minnesota
MS Mississippi
MO Missouri
MT Montana
NE Nebraska
NV Nevada
NH New Hampshire
NJ New Jersey
NM New Mexico
NY New York *
NC North Carolina
ND North Dakota
OH Ohio
OK Oklahoma
OR Oregon
PA Pennsylvania
RI Rhode Island
SC South Carolina
SD South Dakota
TN Tennessee
TX Texas
UT Utah
VT Vermont
VA Virginia
WV West Virginia

* New York operates under a separate BitLicense issued by NYDFS, not under the state's standard money transmitter act. License #DFS-VC-XXX.

Services are not available in Hawaii (pending license review). California services include certain restrictions on margin trading per state guidance.

International

JurisdictionAuthorityStatus
European UnionBaFin (Germany)MiCA CASP authorization, granted Q1 2026
United KingdomFCARegistered cryptoasset business (5MLD)
SingaporeMASApplication in process

Anti-Money Laundering policy.

How Fastcoin detects, prevents, and reports money laundering and terrorist financing — and what we expect from customers in return.

Program
BSA / AML / OFAC
CCO
Priya Raman
Last audited
Q1 2026

Program overview

Fastcoin maintains a written Bank Secrecy Act / Anti-Money Laundering (BSA/AML) program designed to comply with the requirements of the BSA, the USA PATRIOT Act, OFAC sanctions regulations, and applicable state laws. The program is approved by the Board of Directors and reviewed at least annually by independent counsel.

Five pillars

  1. Designated AML Compliance Officer. Priya Raman, Chief Compliance Officer, is responsible for the AML program and reports directly to the Board's Risk Committee.
  2. Internal controls. Written policies and procedures covering customer onboarding, transaction monitoring, sanctions screening, SAR filing, record retention, and information sharing.
  3. Independent testing. The program is audited annually by an independent third party. Findings are reported to the Board and remediated within agreed timelines.
  4. Training. All employees complete AML training upon hire and at least annually thereafter. Trading, customer support, and compliance staff receive role-specific deep-dive training.
  5. Customer due diligence. Every customer is identified and verified at onboarding (see KYC requirements) and is subject to ongoing monitoring for the life of the account.

Transaction monitoring

All transactions are screened in real time against rule-based and machine-learning models for typologies including structuring, rapid movement, peer-to-peer indicators, sanctions exposure, and known illicit-actor wallet clusters (using on-chain analytics from Chainalysis and TRM Labs). Alerts are reviewed by trained AML analysts; cases warranting it are escalated and, where appropriate, reported via Suspicious Activity Reports (SARs) to FinCEN.

Sanctions screening

We screen all customers and counterparties at onboarding and continuously against: the OFAC Specially Designated Nationals (SDN) list, OFAC Consolidated Sanctions list, UN Consolidated List, EU Consolidated List, and HM Treasury list. Crypto withdrawal addresses are screened against sanctioned-wallet databases before each transfer.

Travel Rule

For crypto transfers of $3,000 or more between VASPs (virtual asset service providers), we comply with the FinCEN Travel Rule using the IVMS 101 data standard via the TRP and TRISA networks. We will share originator/beneficiary information with qualifying counterparties as required.

Recordkeeping

All customer identification, transaction records, SAR documentation, and training records are retained for at least 5 years from account closure or transaction date, in accordance with BSA requirements.

What we expect from customers

Provide accurate identification at onboarding. Respond promptly to any source-of-funds inquiry. Do not use Fastcoin to launder proceeds of crime, finance terrorism, evade sanctions, or facilitate any other illegal activity. Failure here is grounds for immediate termination and a report to the appropriate authorities.

Know Your Customer.

What we need from you to open and maintain an account, broken down by account type. The good news: for most individuals it takes under 5 minutes.

Individual accounts

To open a standard individual account, you'll provide:

  • Legal full name, date of birth, and residential address
  • U.S. Social Security Number (or ITIN); for non-U.S. customers, passport number
  • A photo of a valid government-issued ID (driver's license, passport, or state ID)
  • A short selfie video for liveness verification (provided by our partner, Persona)
  • Source-of-funds attestation (employment, savings, inheritance, etc.) — light-touch at this tier

Most individual accounts are verified in under 5 minutes. Edge cases that require manual review typically resolve within 1 business day.

Enhanced due diligence — individuals

Enhanced due diligence (EDD) applies to: customers depositing more than $50,000 in a 30-day period; customers based in higher-risk jurisdictions; politically-exposed persons (PEPs) and their close associates; and any case where transaction monitoring flags elevated risk. EDD adds:

  • Documented source of funds (bank statements, sale documents, tax returns, etc.)
  • Documented source of wealth where source of funds is itself derivative (e.g., from a business)
  • Periodic re-verification (typically annual)

Entity accounts

For accounts opened by an LLC, corporation, partnership, fund, or trust, we require:

  • Formation documents (articles of incorporation/organization, operating or partnership agreement, trust deed)
  • Good-standing certificate from the state of formation, dated within 90 days
  • EIN documentation
  • Disclosure of all beneficial owners holding 25% or more (per FinCEN's CDD rule)
  • Disclosure of all individuals with significant management control (officers, directors, managing members, GP signatories)
  • Individual KYC on each disclosed person above
  • Authorized trader designation form
  • Source-of-funds attestation for the entity

Entity onboarding typically takes 3–7 business days. Complex structures (multi-jurisdictional, trusts with corporate trustees, etc.) can take 2–3 weeks.

Institutional onboarding

For broker-dealers, hedge funds, asset managers, market makers, and other institutional counterparties, we add:

  • Form ADV / regulatory registration documentation
  • AML program summary and most recent independent audit
  • Audited financial statements
  • Trading authorization matrix
  • Counterparty risk questionnaire
  • Master trading agreement and related documents

Periodic refresh

We refresh KYC information periodically — annually for higher-risk accounts, every 2–3 years for standard-risk accounts. We may also request updates if your activity profile changes materially or if regulatory requirements change.

Privacy

KYC information is treated as confidential and handled in accordance with our Privacy Policy. We share KYC data only with our identity-verification vendors, regulators when required, and our auditors under NDA.

Good morning, Alex.

Markets opened 6h 42m ago · Last login from Miami, FL

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↗ +$4,820.12 (1.98%) today
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SOL
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↘ -0.84% · $1,264

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"

The crypto market needed a venue that actually answers the phone when something breaks. So we built one.

Elena Marín
CEO, FASTCOIN
$4.2B settled · 30D
180+ assets · 47 states
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